Quality Assurance Manager
The Quality Assurance Manager is responsible for overseeing all quality control activities within the rotational molding manufacturing process. This position ensures products meet company quality standards, customer specifications, and regulatory requirements. The Quality Assurance Manager develops and implements quality systems, leads inspection personnel, investigates quality concerns, and works closely with production teams to drive continuous improvement.
Key Responsibilities:
Lead and oversee all quality control activities throughout the roto-molding manufacturing process.
Develop, implement, and maintain quality standards, procedures, and inspection processes.
Supervise, train, and evaluate QC Technicians and Inspectors.
Ensure products meet customer specifications, company standards, and regulatory requirements.
Monitor production quality and identify opportunities to reduce defects, scrap, and rework.
Conduct root cause analysis and implement corrective and preventive actions for quality issues.
Review and approve inspection reports, non-conformance reports, and quality documentation.
Perform and oversee product inspections for dimensional accuracy, appearance, wall thickness, and structural integrity.
Collaborate with Production, Engineering, and Operations teams to improve manufacturing processes.
Investigate customer complaints and warranty claims and develop corrective action plans.
Track and report quality performance metrics, including defect rates, scrap rates, and customer returns.
Maintain calibration programs for measuring and testing equipment.
Lead internal quality audits and support customer or third-party audits.
Ensure compliance with company policies, safety standards, and quality management systems.
Drive continuous improvement initiatives focused on product quality, efficiency, and customer satisfaction.
Prepare and present quality reports to management and participate in production planning and review meetings.
Serve as the primary point of contact for quality-related issues within the facility.
Typical day-to-day functions:
Conduct production floor quality audits.
Review QC reports and inspection data.
Investigate defects and implement corrective actions.
Meet with production supervisors regarding quality concerns.
Train QC personnel and production employees.
Approve product releases and non-conformance dispositions.
Analyze quality trends and prepare management reports.
Support customer and supplier quality initiatives.
Skills:
Strong attention to detail and accuracy
Ability to identify defects, inconsistencies, and quality concerns
Good verbal and written communication skills
Problem-solving and critical-thinking abilities
Ability to work independently and make sound decisions
Time management and organizational skills
Ability to work effectively in a team environment
Ability to read and follow work instructions, specifications, and quality standards
Ability to stand for extended periods during shifts
Frequent lifting, bending, twisting, and reaching
Ability to work in a fast-paced manufacturing environment with heat, noise, and dust
Knowledge of workplace safety procedures and PPE requirements preferred
Reliable attendance and punctuality
Qualification Requirements:
3–5 years of quality control experience in a manufacturing environment, rotomolding preferred and given preference.
2+ years of supervisory or leadership experience preferred.
Ability to lift up to70 pounds regularly
Computer and data entry skills
Basic math and measurement skills, with ability to use measuring tools such as tape measures, calipers, and gauges
ERP system knowledge is a plus
Schedule:
Flexible – need to be available for first, second and weekend shifts
Benefits:
$80,000/year, starting DOE
Health Insurance paid at 75%
Vision Insurance paid at 100%
Dental Insurance
Pet insurance paid for one pet
PTO
401K matching
Paid holidays
Discretionary performance yearly bonus